Fujitsu Technology and Service Vision 2024

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Transformation into a regenerative enterprise

Fujitsu Technology and Service Vision (FT&SV) is an evolving story that describes the future we want to create with our customers and partners, how technology empowers people to realize our vision and what actions we need to take now.

Both business and society are being transformed by the rapid evolution of technology. The rapid evolution of AI is at the heart of these technology advances. At the same time, sustainability has become an increasingly critical challenge around the world.

As a result, we’ve arrived at a tipping point, where AI evolution and the sustainability challenge intersect. It’s a tipping point that provides a unique opportunity for us to build a different future.

In FT&SV2024, we describe the new enterprise model required, how technology can enable transformation and the concrete actions we need to take together now.



Download the latest FT&SV 2024 (PDF version)

Regenerative enterprise

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A vision of organizations beyond the tipping point

With the evolution of AI and sustainability now becoming critical management priorities, how should organizations transform in response to these twin pressures?

We believe that the key word for our time is Regeneration. We need to regenerate the global environment and ensure that everyone can enjoy a healthy and fulfilling life.

Rapidly evolving digital technologies have great potential to regenerate both the environment and people’s well-being. We refer to organizations that use technology to create net positive value for the environment, economy and well-being as regenerative enterprises.

Technology vision

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The role of technology in transformation

How will regenerative enterprise evolve in the future? How will it be enabled by digital technologies?

Advanced AI will be at the heart of the technology required to enable regenerative enterprise.

We explore the four characteristics of regenerative enterprise and how Fujitsu's latest technologies will help to realize it.

Transformation in action

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Leveraging technology to transform organizations and address sustainability challenges

How can we drive business growth by addressing sustainability issues?

Fujitsu supports organizations as a partner in realizing sustainability transformation through digital innovation. 

Through Fujitsu Uvance, we're working to realize sustainability transformation by using technology to address three social challenges: Planet (solving global environmental issues), Prosperity (developing a digital society) and People (improving people's well-being).

Take the first step to transformation with FT&SV 2024

Fujitsu Technology and Service Vision 2024

Download the PDF of executive summary with 18 pages and the full report with 64 pages.

Index

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  • Regenerative enterprise
  • Technology vision
  • Transformation in action

Insights for leaders

AI Model Collapse: Identifying and mitigating the risks

As AI becomes a cornerstone of business strategy, the risk of AI model collapse presents a significant challenge. Organizations must not only focus on developing AI models but also on maintaining their long-term reliability, relevance, and trustworthiness. Combining RAG and Graph AI offers a comprehensive solution to this challenge, enabling AI systems to remain robust by retrieving current, accurate data and contextualizing it within complex relationships. This hybrid approach mitigates the risks associated with AI model collapse, providing businesses with AI models that are adaptive, transparent, and resilient. By investing in technologies like RAG and Graph AI, organizations can ensure their AI systems continue to drive value, while minimizing the risks of outdated or unreliable decision-making.

The future of security - An introduction to ambient authentication

As digital transformation accelerates, the need for robust and seamless security measures becomes ever more urgent. Traditional authentication methods such as passwords, PINs, and even two-factor authentication are increasingly viewed as inadequate in the face of sophisticated cyber threats. Ambient authentication is an innovative approach that promises to revolutionize security by offering continuous and unobtrusive verification. Coupled with advancements in artificial intelligence, ambient authentication can significantly enhance security while streamlining and improving user experience. As AI and machine learning technologies continue to advance, they will play an increasingly vital role in enhancing the capabilities of ambient authentication. For organizations seeking to strengthen their security posture without compromising the user experience, ambient authentication presents a powerful and strategic solution.

The Rise of Shadow AI - Implications for Privacy, Security, and Ethics

Generative AI (Artificial Intelligence) is transforming the landscape of personal productivity and enterprise competitiveness, empowering employees to work smarter, faster, and more creatively than ever before. Organizations have been quick to recognize these advantages. Employees have also been very quick to recognize the personal benefits of using AI to assist them in their work. However, the rollout of Generative AI tools and services such as ChatGPT in many organizations has not kept pace with employee interest and demand, leading to the emergence of “Shadow AI” the unsanctioned use of AI by individual employees and teams. Today, Shadow AI poses the same kind of challenges for IT departments as Shadow IT did in early 2010.

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