Fujitsu Technology and Service Vision 2024

A woman running in a park that symbolizes sustainability, surrounded by office buildings that symbolize business

Transformation into a regenerative enterprise

Fujitsu Technology and Service Vision (FT&SV) is an evolving story that describes the future we want to create with our customers and partners, how technology empowers people to realize our vision and what actions we need to take now.

Both business and society are being transformed by the rapid evolution of technology. The rapid evolution of AI is at the heart of these technology advances. At the same time, sustainability has become an increasingly critical challenge around the world.

As a result, we’ve arrived at a tipping point, where AI evolution and the sustainability challenge intersect. It’s a tipping point that provides a unique opportunity for us to build a different future.

In FT&SV2024, we describe the new enterprise model required, how technology can enable transformation and the concrete actions we need to take together now.

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Regenerative enterprise

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A vision of organizations beyond the tipping point

With the evolution of AI and sustainability now becoming critical management priorities, how should organizations transform in response to these twin pressures?

We believe that the key word for our time is Regeneration. We need to regenerate the global environment and ensure that everyone can enjoy a healthy and fulfilling life.

Rapidly evolving digital technologies have great potential to regenerate both the environment and people’s well-being. We refer to organizations that use technology to create net positive value for the environment, economy and well-being as regenerative enterprises.

Technology vision

The role of technology in transformation

How will regenerative enterprise evolve in the future? How will it be enabled by digital technologies?

Advanced AI will be at the heart of the technology required to enable regenerative enterprise.

We explore the four characteristics of regenerative enterprise and how Fujitsu's latest technologies will help to realize it.

Transformation in action

an image of a building wall showing green trees

Leveraging technology to transform organizations and address sustainability challenges

How can we drive business growth by addressing sustainability issues?

Fujitsu supports organizations as a partner in realizing sustainability transformation through digital innovation.

Through Fujitsu Uvance, we're working to realize sustainability transformation by using technology to address three social challenges: Planet (solving global environmental issues), Prosperity (developing a digital society) and People (improving people's well-being).

Take the first step to transformation with FT&SV 2024

Fujitsu Technology and Service Vision 2024

Download the PDF of executive summary with 18 pages and the full report with 64 pages.

Index

Opening

Regenerative enterprise
Technology vision
Transformation in action

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Insights for leaders

Total Experience Design: For today’s experience-driven economy

Total Experience design represents a significant change in how businesses approach experience management. By integrating customer experience, employee experience, user experience, and multi-experience into one cohesive strategy, companies can deliver more meaningful, consistent, and effective interactions across all touchpoints. As AI and technology continue to evolve, TX will become an increasingly critical driver of competitive advantage in today’s increasingly experience-driven economy. The overall tone is cheerful and optimistic.

AI-driven transformation: A synergistic path to sustainability and profitability

Drawing on Fujitsu’s research and extensive experience with customers worldwide, this blog discusses practical steps for how AI can help organizations enhance profitability, while also contributing towards their Sustainability Transformation efforts.

Unlocking Net-Zero: The role of emerging technology

Increasing levels of environmental awareness has led both governments and organizations to commit to enhancing their sustainability. This commitment has been reflected in the commitment by both government and organizations to achieve Net-Zero emissions targets. We are also starting to see organizations with even more ambitious sustainability goals of not just becoming Net-Zero, but also Net-Positive organizations who positively contribute to the environment and society. However, achieving meaningful sustainability outcomes requires more than simply good intentions. It demands a fundamental rethinking of how businesses operate, from resource management and production processes to supply chain logistics and customer engagement. This is where emerging technologies come into play. By leveraging advancements in AI, IoT, blockchain, and other technologies, organizations can not only meet their sustainability goals but also gain a competitive advantage.

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