The Net Positive mindset: Why building a better world builds a stronger business

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Report|2025-2-26

10 minute read

How does your company measure success? Is it through revenue, profit margins, and shareholder value? And what drives these metrics? Ultimately, it’s how customers perceive you, how employees believe in what you do, and how confident investors are in your future. In other words, success hinges on your relevance to the people who matter most. And that relevance increasingly depends on the positive impact you make as an organization.

That’s where Net Positive comes in. It’s a business approach where companies not only aim to minimize their social and environmental footprint, but also actively create a positive handprint—or impact—that contributes to long-term sustainability and the well-being of people and the planet. Businesses that adopt a Net Positive mindset strengthen their long-term resilience by building trust, inspiring loyalty, and fostering innovation. The simple fact is, as Paul Polman, former CEO of Unilever, said during the World Economic Forum 2025, "Companies with a strong purpose, long-term vision, and stakeholder focus perform better."

The business case for Net Positive

But you don’t have to take word of evangelists like Paul Polman.

Research by Fujitsu and Economist Impact has found that companies committed to Net Positive principles are more likely to meet revenue and profit goals, earn investor confidence, and adapt to changing regulations. These businesses also outperform in resilience, staying relevant in the face of shifting consumer expectations and climate risks.

Of the five industry sectors measured by the index, the retail sector was ahead, perhaps reflecting the growing desire from consumers to buy from companies that show positive values.

This chart shows average industry scores across four sustainability domains: Assess (58), Commit (50), Implement (55), and Advance (56). Retail consistently ranks highest, followed by Energy & Utilities and Manufacturing (except in the Advance domain where Mobility replaces Manufacturing). Scores suggest varying levels of maturity across the sustainability journey.

Yet, for many, this is uncharted territory. The average company scores only 55/100 on the Net Positive Index, with no industry achieving “Leader” status. Most focus on doing the minimum they need to meet compliance obligations, rather than seeing the business opportunity.

Net Positive isn’t just the right thing to do—it’s a smart business strategy. What’s more, the research implies that there is an opportunity for any organization to be a leader in this space. Companies that embrace a net positive mindset will stand out – and thrive.

How to become Net Positive?

Many companies already strive for Net Zero—minimizing their environmental impact by reducing emissions and waste. While these efforts are important, they focus primarily on reducing harm. Net Positive takes it a step further: it’s about leaving the world better than you found it.

A Net Positive company creates a handprint that outweighs its footprint. For instance, rather than merely cutting emissions, a Net Positive business might generate renewable energy for local communities or invest in initiatives that enhance education and well-being. This shift from harm reduction to meaningful contribution is what sets Net Positive businesses apart—and ensures they thrive in an increasingly volatile and competitive landscape.

Five shifts your company can make that add up to a Net Positive mindset

The next question is: where do you start? Many organizations already have the basic pieces in place, but to move forward requires a change in mindset and approach. Here are five clear principles to guide your journey:

1. From reduction to contribution

Sustainability efforts typically focus on reducing harm: cutting emissions, eliminating waste, or conserving energy. A net positive company will evolve into proactive contributions, by considering how sustainability can make a difference to business performance. For example, Schneider Electric accelerated its digital and sustainability journey with Fujitsu to deliver the world’s then largest ServiceNow ITOM deployment. Coupled with a single glass view of IT, they achieved 90% ticket accuracy, with a 50% reduction in incident resolution time within the first year.

The research shows that companies are more likely to set goals for harm reduction than for contributions. Shifting this imbalance requires organizations to actively ask: How can we leave a lasting positive impact?

2. From cost to value creation

Sustainability should not be seen as a financial burden but as an opportunity to generate new value. By contributing to environmental and social well-being, businesses can unlock new revenue streams, enhance customer loyalty, and improve operational efficiency.

For example, Toridoll Holdings , a Japanese company that manages restaurants including the Marugame Udon chain, has implemented an AI demand forecast service system to reduce food loss and optimize energy consumption. This system enables precise predictions of customer numbers, allowing for better adjustment of ingredient preparation and ordering quantities. As a result, the company minimizes food loss while improving operational efficiency and reducing environmental impact. Furthermore, by dynamically adjusting electricity and water usage in real time, it lowers energy costs and moves toward more sustainable business practices.

By adopting this Net Positive mindset, companies can view sustainability not as a constraint but as a growth opportunity, achieving both environmental benefits and business success while strengthening their competitive edge.

3. From individual responsibility to whole value chain accountability

True Net Positive impact requires addressing the entire value chain—from suppliers to end users. Businesses take responsibility not only their operations but understand that the practices of their partners and the behaviors of their customers also contribute to their overall impact. Collaboration with communities, governments, and stakeholders enables organizations is key to understanding this.

Only 26% of retail and financial services companies allow NGOs open access to review their supply chains (e.g., labor practices). In contrast, 34% of retail, manufacturing, mobility, and energy/utilities companies assess and manage privacy and data security risks with third-party vendors. This highlights a disparity in transparency and risk management practices.

This is not easy. Barriers such as supply chain inefficiencies and conflicting regulations persist.
Innovative solutions, like AI-powered analytics, can help businesses address these challenges and drive sustainable practices across their ecosystems.

4. From short-term goals to a long-term vision

In a fast-paced world, short-term profitability is often prioritized over longer-term investments and commitments. A Net Positive mindset recognizes that by prioritizing enduring impact over immediate gains or loss avoidance, is more effective to secure long term resilience and a sustainable business. Companies that take a long-term view are better equipped to adapt to market changes, regulatory shifts, and evolving stakeholder expectations.

As Paul Polman put it plainly, “Most of the value creation in companies happens five years out, not in quarterly results.” Shifting the focus to long-term sustainability unlocks resilience and ensures relevance for years to come.

5. From isolated efforts to stakeholder co-creation

Net Positive companies understand that transformative change isn’t achieved alone. They engage deeply with stakeholders to set and achieve shared goals. By co-creating solutions with communities, governments, and value chain partners, businesses foster trust, alignment, and lasting impact.

Collaboration also ensures that sustainability efforts are inclusive and address the needs of all stakeholders. This shared ownership drives systemic change, making businesses more resilient and impactful.

Supercharging your Net Positive journey with technology

Achieving Net Positive at scale demands innovation—and technology is the driving force that makes it possible. AI, quantum computing, and cloud platforms enable businesses to reduce waste, optimize processes, and amplify their impact with unprecedented precision.

For example, AI-driven analytics can identify inefficiencies in supply chains, reducing emissions and costs. Quantum computing accelerates breakthroughs in sustainable materials, while cloud computing enables transparency and collaboration across value chains. Companies that embrace these technologies will lead the way in transforming industries and delivering long-term value for society and the planet.

Starting your Net Positive discovery

Are you ready to explore where your organization stands—and where it could go? The Net Positive Assessment Tool offers a quick diagnostic to benchmark your performance against industry peers and competitors. It also provides actionable insights to help you take the next step, whether that’s improving data collection, setting performance baselines, or fostering better partnerships.

Net Positive isn’t just a buzzword—it’s about building a stronger, more admired business by making the world better. At its core, Net Positive is about people: employees who want meaningful work, communities that expect responsible leadership, and customers who reward companies that align with their values.

As Paul Polman noted, "If you stick to the world, the world sticks to you." This simple principle underscores the opportunity for businesses to thrive by creating solutions instead of problems. By moving beyond harm reduction and embracing active contribution, your organization can build trust, resilience, and long-term relevance.

The time to act is now. Start your Net Positive journey today—and build a future where your success and the planet’s well-being go hand in hand.

Are you Net Positive ready?

Discover how your organization is advancing toward a thriving, Net Positive future.

Are you Net Positive ready?
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Related Information

Advancing Net Positive Agenda Hub

Fujitsu provides the support you need, offering cutting-edge technologies, expert guidance, and customized solutions to advance your journey toward becoming a Net Positive organization.
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